Services
Assurance services to build confidence—from capture processes to operational performance.
Explore how BixeLab’s testing services support secure, compliant, and high-performing biometric systems.
FIDO Biometric Certification
BixeLab is a FIDO-accredited laboratory providing Biometric Component (BCC), Identity Verification (IdV), and Document Authenticity (Doc Auth) certifications. NVLAP-accredited (ISO/IEC 17025) and globally recognised for biometric performance and PAD testing.
We are formally accredited by the FIDO Alliance to conduct evaluations across all FIDO Biometric Certification Programs, ensuring biometric systems meet global interoperability, performance, and anti-spoofing standards.
MOSIP Advanced Compliance Program (MACP) Certification
Accredited under the MOSIP Advanced Compliance Program (MACP), BixeLab is well-equipped to provide independent certification related to biometric quality for enrolment devices.
Independent biometric certification enables MOSIP users to rely on empanelled, independent laboratories such as BixeLab to validate the capture performance of enrolment devices within the context of expected usage scenarios.
Attack and Vulnerabilities
BixeLab provides independent testing and evaluation of biometric systems for vulnerabilities such as presentation and injection attacks.
Our services assess both capture device and algorithmic defences against such attacks, in alignment with ISO/IEC standards.
Performance
BixeLab provides independent evaluation of performance characteristics of biometric systems, both algorithmic and system-wide.
Our services assess both whole system ‘scenario-style’ and algorithm components ‘technology-style’, in alignment with ISO/IEC standards.
Capture Processes
BixeLab tests capture processes and devices, both in support of specific identity systems, and in compliance with identity framework interoperability requirements such as MOSIP.
Whether assessing capture hardware, software-based processes, or consumer devices, our assurance services help build confidence that capture processes deliver good quality biometric data for reliable use.
Bias
BixeLab is proud to lead the world with accredited, independent testing of biometric systems for system bias based on demographic attributes.
Across many biometric modes and aspects of biometric processes, bias can be an issue. BixeLab helps technology providers and end-users understand any bias present and to manage and eliminate this where possible.
Document Authenticity
Document authenticity detection is a necessary part of many eIDV processes. BixeLab supports testing of a wide range of documents across many countries and types.
BixeLab helps users manage the performance trade-off between detecting fraudulent presentations of documents and accepting legitimate users. This is of high importance when using such processes for new customers.
Operational Insight
BixeLab helps manage ongoing performance outcomes from biometric systems, to ensure continuing compliance with target operating characteristics.
Controlling ongoing operational risk is paramount in almost all uses of biometrics. Ensuring that operational parameters are within tolerance and that anomalies are identified early, is possible with BixeLab’s operational analyses, performed to ISO standards.
Training
BixeLab helps organisations upskill key staff on biometrics, whether in their management of biometric systems, or in adjudicating results where machine assessment is inconclusive.
With a wide range of training material available – and custom courses where needed – BixeAcademy provides an easy way to deliver quality training materials to those who need it, from a trusted source.
Conformance
BixeLab provides independent assessment of conformance for biometric components such as sensors and data outputs.
Our services include adherence to data interchange standards, API interoperability, and target performance characteristics – across a range of compliance systems.
Template Protection
BixeLab provides independent testing and evaluation of mechanisms for template protection, to ensure that safeguards for biometric data can be trusted.
Our services assess a range of characteristics of template protection systems, to ensure that privacy standards are adhered to, and sensitive biometric data cannot be misused.
AI testing
BixeLab provides assurance and certification services for Artificial Intelligence (AI) systems beyond biometrics, supporting safe, ethical, and standards-aligned deployment.
We evaluate AI models and applications for robustness, transparency, fairness, and compliance with frameworks such as ISO/IEC 42001 (AI Management Systems), ISO/IEC 42006 (Certification Bodies), and emerging regulatory requirements (e.g., EU AI Act, Australian AI Safety frameworks).
Our testing approach covers dataset integrity, bias detection, adversarial resilience, explainability, and governance alignment—helping organisations demonstrate responsible AI practices and build trust with regulators, customers, and end-users.