Voice biometrics are commonplace in customer authentication systems for government agencies, banks, and other financial institutions. The unique characteristics, variability, and types of passphrases used in these types of systems provides significant challenges in performance, vulnerability, and usability.
BixeLab provides testing, analysis, and tuning services for voice biometric systems that increase usability and security, investigate fraud potential, and identify performance problems. Ensuring ongoing analysis of operational data is of increased importance for voice biometric systems. We can provide periodic analysis and reporting against performance targets and service level agreements.
Our services provide a full understanding of matching accuracy, quality problems, and potential system vulnerabilities. Understanding these factors ensures that targets are met, quality is appropriately tuned, and fraud cases can be identified. Knowledge of this will equip you with the information to confidently make decisions regarding system upgrades and apply new tuning or configuration models to your system.